Returns & Exchanges
At Viha.Online, we strive for complete customer satisfaction. If you are not entirely happy with your purchase, our flexible return policy allows you to return or exchange items within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
Receive Refund or Exchange
Once our quality control team inspects and approves the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing